At Focus Trade , we are committed to protecting the privacy and personal data of our students, website visitors, and enquiry users. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable international data protection standards including those relevant to GCC countries where we operate.
By using our website or submitting your information through any form or channel, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Business Information
| Business Name | Focus Trade Pvt. Ltd. |
| Address | 2nd Floor, Central Mall, Thavakkara, Kannur, Kerala, India |
| academyfocustrade@gmail.com | |
| Phone | +91 9562 00 5588 |
| Website | https://focustrade.in/ |
| Operating Regions | India and GCC Countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) |
2. Nature of Services
Focus Trade is a financial education institute that provides training and educational content related to Forex trading concepts, market knowledge, and financial literacy.
We confirm that:
- We provide education and training only
- We do not provide investment advice, trading signals, or tips
- We do not manage client funds or trading accounts
- We do not promote or facilitate illegal Forex trading
- We are not a SEBI-registered Investment Advisor or Research Analyst
Students are advised to conduct all trading activity only through exchanges and platforms permitted under applicable Indian law and the regulations of their respective countries. Forex trading involves risk; students must follow regulations issued by the RBI, SEBI, and the Government of India.
3. Age Restriction
Our services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under the age of 18 without verified parental or guardian consent, we will take immediate steps to delete that information. If you believe we may have data from a minor, please contact us at academyfocustrade@gmail.com.
4. Information We Collect
We collect only the minimum data required to provide our educational services.
1 Identity Data
- Full name
- Age (where required to verify eligibility)
2 Contact Data
- Phone number
- Email address
- Information submitted through enquiry forms or WhatsApp
3 Technical Data
- IP address
- Browser type and version
- Device information
- Website usage and navigation data
Technical data is collected for security, analytics, and spam prevention purposes only.
5. How We Collect Data
Your data may be collected when you:
- Submit an enquiry form on our website
- Contact us via WhatsApp Business
- Click on our advertisements (Meta Ads, Google Ads)
- Subscribe to updates or newsletters
- Visit or browse our website
- Interact with embedded content on our pages
We may use the following third-party tools and technologies:
- Meta Pixel (Facebook/Instagram advertising)
- Google Analytics
- Google Tag Manager
- Google Ads conversion tracking
- WhatsApp Business API
- Email marketing tools
- Website hosting and CDN services
6. Purpose of Data Use
We use your personal data only for legitimate educational and business purposes, including:
- Responding to course enquiries
- Providing course information and schedules
- Student support and communication during enrolment
- Sending educational updates (only if you have opted in)
- Website security, analytics, and performance improvement
- Compliance with legal and regulatory obligations
We follow a strict Zero-Sharing Policy. We do NOT sell, rent, or share your personal data with Forex brokers, trading platforms, marketing resellers, financial intermediaries, third-party signal providers, or any unauthorised party.
7. Legal Basis for Processing
We process your personal data based on your Consent as provided under the Digital Personal Data Protection Act, 2023 (India).
By submitting any form on this website, you confirm that:
- You are aged 18 or above
- You are contacting us for educational purposes
- You consent to being contacted by phone, email, or WhatsApp
- Your data may be stored for student support and communication purposes
You may withdraw your consent at any time by contacting us at academyfocustrade@gmail.com. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
8. Cross-Border Data Transfers
Focus Trade operates educational services in India and GCC countries (including UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman). If you are accessing our services from a GCC country, please note:
- Your personal data may be stored and processed in India, where our primary servers are located.
- We ensure that any cross-border data processing is carried out with appropriate safeguards and in compliance with applicable laws in your country.
- For students in the UAE, we acknowledge the UAE Personal Data Protection Law (PDPL Federal Decree-Law No. 45 of 2021) and take reasonable steps to align with its requirements.
- For students in other GCC countries, we apply equivalent data protection standards.
If you have questions about how your data is handled across borders, please contact our Grievance Officer.
9. Cookies and Tracking Technologies
Our website uses cookies and tracking tools to improve performance and measure advertising effectiveness. These may include:
- Meta Pixel (tracks ad performance and website actions)
- Google Analytics (measures traffic and user behaviour)
- Google Ads tracking (measures conversion from advertisements)
- Google Tag Manager scripts
A cookie consent banner is displayed when you first visit our website. You can choose to accept or decline non-essential cookies at that time. You may also update your cookie preferences at any time via the cookie settings link in our website footer. Additionally, you can disable cookies through your browser settings, although this may affect certain website functionality.
10. WhatsApp Communication
We use WhatsApp Business as one of our communication channels for responding to enquiries and providing student support. Please note that communications via WhatsApp are subject to Meta’s own privacy policy and terms of service, available at https://www.whatsapp.com/legal/privacy-policy. Focus Trade is not responsible for Meta’s data handling practices. We recommend reviewing Meta’s privacy policy before initiating communication via WhatsApp.
11. Data Security
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including:
- SSL/TLS encryption for all data transmitted via our website
- Secure and access-controlled hosting infrastructure
- Limited data access on a need-to-know basis
- Protected communication channels
While we take reasonable precautions, no method of transmission over the internet is completely secure. We encourage you to contact us immediately at academyfocustrade@gmail.com if you suspect any unauthorised use of your data.
12. Data Retention
Your personal data will be retained:
- During the enquiry period and active student support phase
- Throughout the duration of any enrolled course
- For such period as required to comply with applicable law
Upon receipt of a valid deletion request, your data will be removed from our active records within a reasonable timeframe, unless retention is required by law.
13. Your Rights Under the DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to withdraw consent: Withdraw your consent to processing at any time
- Right to grievance redressal: Lodge a complaint with our Grievance Officer
- Right to nominate: Nominate another individual to exercise your rights in the event of death or incapacity
To exercise any of these rights, please contact us at academyfocustrade@gmail.com with your full name and request details. We will respond within a reasonable period as required by applicable law.
14. Third-Party Services
Our website integrates third-party services that may independently collect limited technical data. These include:
- Google Analytics — analytics.google.com/privacy
- Meta Ads (Facebook/Instagram) — facebook.com/privacy
- WhatsApp Business — whatsapp.com/legal/privacy-policy
- YouTube (embedded videos) — youtube.com/howyoutubeworks/our-commitments/protecting-user-data
- Email marketing tools
Focus Trade is not responsible for the data practices of these third parties. We encourage you to review their respective privacy policies.
15. Grievance Redressal
For any privacy-related concerns, complaints, or requests, please contact our designated Grievance Officer:
| Grievance Officer | Director, Focus Trade. |
| academyfocustrade@gmail.com | |
| Phone | +91 9562 00 5588 |
| Address | Focus Trade, 2nd Floor, Central Mall, Thavakkara, Kannur, Kerala, India |
| Response Time | Within 30 days of receipt of complaint |
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India once it is constituted under the DPDP Act, 2023.
16. Education Disclaimer
Focus Trade is a purely educational platform. We are not a SEBI-registered Investment Advisor, Research Analyst, or Portfolio Manager. We do not provide trading signals, investment tips, portfolio management, or broker services of any kind. All training content is for educational purposes only.
Forex and financial market trading involves significant risk of loss. Students are solely responsible for their trading decisions. Focus Trade bears no liability for any financial losses incurred based on knowledge acquired through our educational programmes. All students must comply with regulations issued by RBI, SEBI, and the Government of India, as well as the laws of their respective countries.
17. Policy Updates
Focus Trade may update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements. Updated versions will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically. Continued use of our website or services after any updates constitutes acceptance of the revised policy.